---
Online story: "Missouri Governor Jay Nixon announced Friday the Highway
Patrol and National Guard would need more money to continue their peacekeeping
work in St. Louis." -- Hmmm.. more could be accomplished for less if less
political correctness were practiced whenever looters and street thugs broke
laws.
---
From the "things you stumble on by accident on the I-net" department -
Online story: "On a trip to Afghanistan during President Barack Obama's first
term, Defense Secretary Robert Gates was stunned to find a telephone line at the
military's special operations headquarters that linked directly back to a top
White House national security official. * "I had them tear it out while I was
standing there," Gates said earlier this month as he recounted his discovery. "I
told the commanders, 'If you get a call from the White House, you tell them to
go to hell and call me.' * To Gates, the phone in Kabul came to symbolize
Obama's efforts to micromanage the Pentagon and centralize decision-making in
the White House. That criticism later would be echoed publicly and pointedly by
Gates' successor, Leon Panetta" -- Good grief.. some of you probably remember
this but it was new to me, but does "splain a lot, about the turnover (and turn
downs) in the Secretary of Defense position. It also 'splains wht so many top
military officers have been summarily dismissed by Obamageddon.
---
Online headline: "Bill Cosby dropped by alma mater over rape allegations"
-- Talk about blatant racism... did Georgetown, Yale or Oxford drop Bill
Clinton?
---
Anybody got a snake bite kit? There's no way Ole Miss should have beat
State!
---
A while back, Columbus, GA citizens were informed that the ongoing,
and much needed widening of Whittlesey Rd between Whitesville Rd and Veterans
Parkway was running 6 months behind and $1 Million plus over budget. Why then
are there so many days when no one seems to be working at all?
---
L-E headline: "Ga. Democrats debate future after 2014 election losses" --
"debate" the future? What Democrats need to debate is their past which was the
voter motivation in the November elections.
---
L-E story: "Nobody needs to tell a public school educator that teaching
poor and otherwise at-risk children involves challenges no textbook, curriculum
or testing formula can adequately address. What many an educator could tell the
rest of us is that the problem is getting more widespread, and it's getting
worse." --
Good grief...Public education has intruded so far into the responsibilities
of the students' parents (feeding, busing, and day care) that now the students
and parents are beginning to feel public education is responsible for all
aspects of their lives such as passing grades and unqualified for loans.
---
Follow up to my www.booking.com
(represented by Priceline in the US) complaint;
First my complaint:
On a personal note.. when booking hotels online, stay away from anything offered through www.booking.com. We were going to go to Savannah last Friday (Nov 21st) to follow our child's football team engaged in a playoff game, and on last Wednesday decided to make a weekend of it so our daughter could enjoy seeing Savannah. We had stayed at the Marriott Riverfront on other occasions so we went to travago.com and sought out accommodations there. The only "booking" opportunity was through www.bookings.com . It's rates for the Marriott were considerably higher than other areas hotels, but bit the bullet and booked anyway. We got there on Friday and checked in.. the 2-bed room we booked wasn't there, but the effervescent clerk quickly upgraded us to a "Jr Suite" with a sofa bed. Went upstairs, and while a nice room, the sofa bed was not very comfortable, so I went back online to check out current state of rooms available at www.booking.com. I was shocked to see the 2-bed room I wanted was still available.. but.. at less than half of what I was charged 2 days earlier. Called www.booking.com and asked representative Carmen about this as the website "guarantees the lowest available rates". She looked it up and apologized but said she was not authorized to make such a large adjustment, and would talk with her supervisor. Here it is, 5 days later, and no word from www.booking.com. I've sent two follow up e-mails, but have gotten no response. I want y'all to know about www.booking.com not being a good site to use.
On a personal note.. when booking hotels online, stay away from anything offered through www.booking.com. We were going to go to Savannah last Friday (Nov 21st) to follow our child's football team engaged in a playoff game, and on last Wednesday decided to make a weekend of it so our daughter could enjoy seeing Savannah. We had stayed at the Marriott Riverfront on other occasions so we went to travago.com and sought out accommodations there. The only "booking" opportunity was through www.bookings.com . It's rates for the Marriott were considerably higher than other areas hotels, but bit the bullet and booked anyway. We got there on Friday and checked in.. the 2-bed room we booked wasn't there, but the effervescent clerk quickly upgraded us to a "Jr Suite" with a sofa bed. Went upstairs, and while a nice room, the sofa bed was not very comfortable, so I went back online to check out current state of rooms available at www.booking.com. I was shocked to see the 2-bed room I wanted was still available.. but.. at less than half of what I was charged 2 days earlier. Called www.booking.com and asked representative Carmen about this as the website "guarantees the lowest available rates". She looked it up and apologized but said she was not authorized to make such a large adjustment, and would talk with her supervisor. Here it is, 5 days later, and no word from www.booking.com. I've sent two follow up e-mails, but have gotten no response. I want y'all to know about www.booking.com not being a good site to use.
Secondly: www.booking.com
response:
Dear Hal,
Thank you for contacting the Booking.com Customer Service team.
In response to your inquiry regarding our "Best Price Guarantee," we are
sorry to inform you that your claim at Savannah Marriott Riverfront was
unsuccessful.
Per Booking.com Best Price Guarantee, all Best Price Guarantee claims must
be made while your booking will allow free modification/cancellation.
Unfortunately, when you contacted Booking.com, your booking was outside of free
modification/cancellation policy (Booking.com was contacted 2014-11-21 1800
hours). Please reference your email confirmation to confirm free
modification/cancellation ended at November 19, 2014 11:59 PM [Savannah].
Therefore, Booking.com’s Best Price Guarantee does not apply in this
particular case.
For your reference, we are including a link to the Booking.com Terms and
Conditions of the Best Price Guarantee. We hope that this helps you to
understand our decision:
However, due to the delay in getting back to you, I am willing to offer you
25% of the difference, or $39.92.
To provide you with this refund as quickly as possible, we recommend the
refund be made by credit/debit card.
This refund can only be processed to cards with the Visa or MasterCard logo.
This refund can only be processed to cards with the Visa or MasterCard logo.
If you accept this refund method, you will receive an email from customer.care@booking.com which
contains a secure link. This link allows you to enter your credit or debit card
information. The email will be sent to: gagolfer@aol.com.
Please reply to this email by 11-30-2014 to confirm you accept the credit
card refund option as described above.
Once again, I would like to apologize for any inconvenience this situation
has caused.
If you have any further questions, don't hesitate to contact me.
Sincerely,
--
Kristen Gladney
Customer Relations Associate
Direct line: 616-254-3656
Booking.com Customer Service Team
Fax : +44 208 612 8005 (Cambridge, UK)
Fax : +31(0) 207 153 073 (Amsterdam, The Netherlands)
Kristen Gladney
Customer Relations Associate
Direct line: 616-254-3656
Booking.com Customer Service Team
Fax : +44 208 612 8005 (Cambridge, UK)
Fax : +31(0) 207 153 073 (Amsterdam, The Netherlands)
My response to this:
Good morning.. first off, your math is flawed... there was a $250.00
difference in the price you charged than later changed on your site. Secondly,
you promised me a room with two beds which the Marriott Savannah failed to keep
my contract.
Thirdly.. I'm not interested in a partial settlement as you offer. I'm
going to have fun posting my complainnt and your much delayed response on my
"Breakfast Club" blogsite (38,000 worldwide viewers) and all over
FaceBook.
Good people need to know who they are dealing with when www.booking.com/priceline is
involved.
Happy Thanksgiving weekend .. Turkey!
Hal Kirven
The Breakfast Club
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